Question 1

Are you fully insured?

Accepted Answer

Yes, Twin Leaf Tree Care holds full public liability insurance, so you and your property are completely protected during all our tree surgery.

Question 2

Do you provide free quotes?

Accepted Answer

Absolutely. We provide free, no-obligation quotes with honest, upfront pricing before any work begins.

Question 3

Do you take away the waste?

Accepted Answer

Yes, we leave your property clean and tidy. All branches, logs and debris are cleared away unless you'd like to keep the wood.

Question 4

What areas do you cover?

Accepted Answer

We're based in Manchester and cover Bury, Prestwich, Radcliffe, Middleton, Ramsbottom, Salford, Rochdale, Oldham, Bolton, Heywood and the surrounding Greater Manchester area.

Question 5

How much does tree surgery cost?

Accepted Answer

Every job is different, so we always provide a free, no-obligation quote after assessing the work. You'll know the price before we start.

Question 6

Is there a call-out charge?

Accepted Answer

No — our quotes are free and there's no call-out fee. You only pay for work you've agreed to.

Question 7

How do you price a job?

Accepted Answer

We base quotes on the size and condition of the tree, access to the site and the work required. The price we quote is the price you pay.

Question 8

What's the difference between crown reduction and crown thinning?

Accepted Answer

Crown reduction shrinks the overall height and spread of the tree. Crown thinning removes selected branches throughout the canopy to let light and air through without changing the tree's size.

Question 9

Do I need permission to fell a tree?

Accepted Answer

If the tree is in a Conservation Area or protected by a Tree Preservation Order (TPO), you'll need to notify the council. We can advise on this during your free quote.

Question 10

How deep do you grind a stump?

Accepted Answer

We grind well below ground level — typically 150–300mm — so the area can be turfed or built over.

Question 11

Do you work in tight terraced gardens?

Accepted Answer

Yes — we're used to tight access and use sectional dismantling to protect surrounding property.

Question 12

Can you handle trees near power lines?

Accepted Answer

We assess every job carefully. Where power lines are involved we plan the work to stay safe, and we'll advise if the utility company needs to be involved.

Question 13

What if my town isn't listed?

Accepted Answer

We cover the wider Greater Manchester area. If you're nearby, give us a call — we likely serve your area.

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